Q. How Many People can your Game Theater Hold?
A. STL Game Trailer can hold up to 16 gamers comfortably inside our climate controlled trailer.
Q. What is the age limit for players?
A. We do not have an age limit, we just ask that all players are able to take and follow direction as needed.
Q. How much room do you need?
A. We will need at least 60′ of a level space to park. We usually fit in front of most homes with no issues however it is always recommended to check with your neighbors to make sure we won’t block their drive ways. If your street is narrow and/or live in an apartment, condo, or townhome community please notify us beforehand. School, Church, and community park parking lots are good alternatives to look into.
Q. Do we need to supervise the party?
A. While parents or others are always welcome to observe or participate in the gaming, it is normally not necessary. However, we do ask that at least one adult/host be present and available at all times.
Q. Is food or drink allowed in the trailer?
A. We are sorry but due we do not allow food or beverages of any kind inside the trailer. Please note that if alcohol is being served at the event, we do reserve the right to refuse intoxicated individuals, and to cancel or cut short any party without refund should the situation deem it necessary.
Q. What games can be played?
A. We carry a fairly comprehensive selection of the latest and most popular video games ESRB ratings ranging from Everyone to Mature. You are welcome to bring in any of your games from home if we do not carry a particle title, just please let us know in advance. Please review our selection and advise if there are any game titles/ratings you do not wish to be played during the party.
Q. Will you cancel due to bad weather?
A. STL Game Trailer is designed to bring comfort in all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, and out equipment.
Q. How much is the deposit?
A. A 50% deposit is required to secure your reservation. The remaining balance of the reservation must be received at least 24 hours prior to the scheduled event time.
Q. What is your cancellation policy?
A. We prefer to reschedule and we are more than welcome to accommodate you at no extra charge.
- Cancellations made 14 or more days prior to an event will NOT incur any cancellation charge.
- Cancellations made 7-14 days prior to an event are subject to a cancellation charge of 50% of the deposit.
- Cancellations made less than 7 days prior to an event are subject to a cancellation charge of the full deposit.
- Cancellations made day of the event will be charged the full amount of the event.
Q. Do you have a referral or any promotional programs?
A. Yes. Receive a 10% discount on your next party for each successful referral, up to a maximum 50% off your own party! Like us on Facebook to find out about limited time only promotions!
Q. What areas of St. Louis do you cover?
A. We are locally based in French Village, MO and cover the entire St. Louis metropolitan area. Depending on the location of the event, there may be an additional fuel surcharge.
Q. Do I need to provide power at the site?
A. No, STL Game Trailer is fully powered by its own self-contained and very quiet generator.
Q. Can I book additional hours on the day of the event?
A. Yes, as long as it does not interfere with previously scheduled events we will be happy to extend the length of your party.
Q. How can we reach you?
A. You can reach us through the “Contact Us” page, via FaceBook, Phone 573-701-1925, or Email email@example.com